
Average Reviews:

(More customer reviews)Buyer, beware. Compared to other vacs (and I've owned several models by different manufacturers over the years), the Dyson has many more cons than pros. And replacing the brush bar is one of the cons. Within the 6-year warranty of my DC15, this will be the THIRD brush bar. The brushes have worn down completely even though the vac has been used according to directions and only on berber carpet.
It is also a difficult chore disassembling the cover to make the replacement. (For all its engineering, this assembly is poorly designed and appears to have had many afterthoughts in the process.)
Also, if you ever have to buy a replacement part, buying from Dyson Direct will subject you to backorders (for me, as long as three months). However, Dyson will go ahead and charge your card immediately, and, though this part of their company is in the U.S., Dyson also will charge an (unmentioned) international fee for currency exchange. Thank goodness, this time I found the part on Amazon!! Dyson's phone reps seem to understand the difficulties of doing business with Dyson and have always been apologetic, one rep even telling me they have explained consumer complaints to the company to no avail. Because of this I have dreaded ever needing any Dyson service and will be trading out this albatross of a vac this year.
UPDATE: I did order this part through Amazon, and it was fulfilled by ARBOR VAC. --Definitely would use Arbor Vac again; qualified for free shipping yet still rec'd the part four days after ordering. Also the price at $29.95 was better than Dyson Direct two years ago.
Click Here to see more reviews about:
genuine dyson Dc15 Brushbar Assembly
Click here for more information about genuine dyson Dc15 Brushbar Assembly
Read More...