Average Reviews:
(More customer reviews)I read the negative reviews on this item with some surprise and amusement.
I have been using this tool for its designed use - cleaning stair steps. It works magnificiently.
Here are a few tips: (1) The turbine spins from pneumatic pressure. You must push and pull on the button to direct the air over the turbine so that it will spin the brush; (2) Once the brush is spinning, just as with a jet engine, excessive resistance will significantly impede the speed of the turbine and diminish performance. (3) The clogging occurs when you slow the turbine so much from resistance (by using it on things like soft pillows or piles of clothing) that the air cannot spin the turbine with sufficient velocity to remove the hair from the collection points - therefore it clogs.
Don't use this on soft pillows. The softness of the pillow will wrinkle and create a surface with too much resistance for the turbine to spin at the speed necessary to function. The mattress cleaning tool, stiff brush or extra soft brush work great on pillows (remove 100% of pet hair).
DO use it on stairs or any other firm surfaces. Give the turbine a few seconds to come up to speed. Keep it at speed and it will perform wonderfully.
I have a black labrador retriever. I vacuum her fur during shedding season (a few cookies helped her overcome her initial conclusion that I had gone mad) with the mattress attachment. Then I use this attachment to vacuum the stairs and the stiff upholstery.
Used as above, the attachment removes 100% of the dog hair from any firm surface and does an excellent job of cleaning.
I love my Dyson and everything about. I think I like it more than my wife.
I hope this helps.
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