Average Reviews:
(More customer reviews)After years of using an old recycled vacuum my wife and I decided to replace it with a HEPA filter model. She prefers upright so we went shopping. Went to a very reliable store that carried many brands and the floor model of this vacuum performed much better than the rest we tried. So we went home with this pricey model. Immediately we recognized this vacuum really provided much more suction than we were used to and everything looked much cleaner. But....we have a dog that sheds and this thing clogs up easily. Even if you pay very close attention to the bag fill monitor. Even then it's hard to tell if you are close to fill or not - it's only when it locks up that you recognize to change the bag. So twice we have had to take it to the shop for cleaning out of dog hair and/or Christmas tree needles. This is not a task you can do by yourself. Then, the entire vacuum lost power to the motherboard and we lost all power. Our dealer replaced it no questions, but the next version had a broken spring on the wheels so the vacuum was tilted and didn't roll across the floor correctly. Again the dealer replaced it. So now we are on our third vacuum in a year and the brush motor started whining so we took it in yesterday and today I learn we'll have to replace it again. Still waiting to see if the warranty will kick in or not. If not, this is our last upright Miele vacuum. I'll buy something much cheaper, more reliable, and easy to repair/clean by the consumer.
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